Facebook logo   YouTube logo
 
 
DFAS LOGO    It's about the customer!
SmartDocs Address Has Changed
Effective May 16, DFAS “SmartDocs” emails are sent from a new address, DFAS-SmartDocs@mail.mil. These emails contain important, and sometimes vital, information to help you manage your pay. Make sure they aren’t going to your junk folder so you know when your pay and tax statements are available in your myPay account, you stay up-to-date on recent policy changes, or you know when your attention is needed to update a portion of your pay account management choices.

Action Required: Internet Explorer Users
Effective April 21, 2015, if you are using an older version of the Internet Explorer web browser (7.0 or earlier), you will need to upgrade to a newer version of Internet Explorer (8.0 or later) in order to continue accessing myPay. For more information please see our article on DFAS.mil

AFFORDABLE CARE ACT
Starting in 2014, all individuals are required to have minimum essential coverage, which includes all Uniformed Service members (active duty, retired, Selected Reserve, or Retired Reserve) and their eligible family members. As a TRICARE beneficiary, you have Minimum Essential Coverage with TRICARE. More information about ACA can be found at www.dfas.mil.


RECURRING WEEKLY SYSTEM MAINTENANCE:

All myPay Customers:

• Access to myPay unavailable between 0000 and 0100 ET daily, Monday – Friday
• Access to Travel Advice of Payment (AoP) unavailable between 1200 and 1700 ET every Sunday.
• Access to Travel Advice of Payment (AoP) unavailable between 0400 and 1900 ET every fourth Sunday of the month.
Marine Corps Customers:
• Access to LES and W-2 unavailable between 2200 ET every Friday and 0400 ET every Saturday
• Access to all transactions unavailable between 2300 ET every Friday and 0800 ET every Saturday

ADDITIONAL SYSTEM MAINTENANCE SCHEDULED FOR 29 - 31 MAY 2015:

All myPay Customers:

• Travel Advice of Payment(AOP) will be unavailable between 1200 - 2000 EDT on Saturday, 30 May, 2015.

SITUATIONAL AWARENESS:
• myPay customers will not be able to access their myPay accounts via the eBenefits Portal between 1500 and 1530 EDT on Saturday, 30 May, 2015 due to DMDC maintenance. However, you can access your account directly via the myPay website.