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SmartDocs Address Has Changed
Effective May 16, DFAS “SmartDocs” emails are sent from a new address, DFAS-SmartDocs@mail.mil. These emails contain important, and sometimes vital, information to help you manage your pay. Make sure they aren’t going to your junk folder so you know when your pay and tax statements are available in your myPay account, you stay up-to-date on recent policy changes, or you know when your attention is needed to update a portion of your pay account management choices.

Action Required: Internet Explorer Users
Effective April 21, 2015, if you are using an older version of the Internet Explorer web browser (7.0 or earlier), you will need to upgrade to a newer version of Internet Explorer (8.0 or later) in order to continue accessing myPay. For more information please see our article on DFAS.mil

AFFORDABLE CARE ACT
Coming this January...IRS 1095 forms to myPay! You'll need yours to report Affordable Care Act health insurance information on your 2015 federal income tax return. Opt in now for electronic delivery to make sure your 1095 is secure and available next January. More information about ACA can be found at www.dfas.mil.


RECURRING WEEKLY SYSTEM MAINTENANCE:

All myPay Customers:

• Access to myPay unavailable between 0000 and 0100 ET daily, Monday – Friday
• Access to Travel Advice of Payment (AoP) unavailable between 1200 and 1700 ET every Sunday.
• Access to Travel Advice of Payment (AoP) unavailable between 0400 and 1900 ET every fourth Sunday of the month.
Marine Corps Customers:
• Access to LES and W-2 unavailable between 2200 ET every Friday and 0400 ET every Saturday
• Access to all transactions unavailable between 2300 ET every Friday and 0800 ET every Saturday


ADDITIONAL DOWNTIME SCHEDULED FOR 02 - 05 JULY, 2015:

Navy Active Customers:
• Access to payroll information via myPay website will be unavailable between 0900 and 1100 EST Sunday, 05 July 2015.
Retiree Customers:
• Access to payroll information via myPay website will be unavailable between 0900 and 1100 EST Sunday, 05 July 2015.
Advice Of Payment(AOP):
• DOD Military and Civilian Personnel will be unable to access Travel Voucher Information via the myPay website beginning at 1900 EST, Thursday 02July until 0600 EST, Monday 06 July, 2015.